1852 N Alabama Street, Indianapolis, IN 46202 • Phone: 317.924.0810 • Maintenance: 317.716.9893
Online Maintenance Request
- Online maintencance requests can be filled out through your tenant portal.
- If you need more information about setting up your tenant portal, please contact Heather Brauchla or come in during our regular business hours.
If you prefer to use the phone, please call 317-716-9893
- Please call 317-716-9893 to report all maintenance issues at your house or apartment.
- Normal maintenance hours are Monday - Friday, 9 AM - 5 PM, excluding all holidays.
- If you call during normal business hours and your call is not answered, please leave a message. We will contact you as soon as possible.
After-Hours/Weekend Maintenance Emergencies
- If there is a fire call 911 immediately!
- If you small gas and believe there is a leak, leave the building immediately and call Citizens Gas at 924-3311
- Emergencies are defined as major plumbing leaks, major drain clogging, no heat from furnace during winter, no water at all, no power to home/apartment, etc.
- For After-Hours/Weekend maintenance emergencies:
- Plaase call 317-716-9893 and press 1
- Leave a message including your name, phone number, address and the a description of the problem.
- You will receive a call back from our maintenance staff momentarily.
Helpful tips to prevent maintenance issues
- To prevent frozen/busted water pipes when temperatures dip below freezing, please leave your hot water running at a trickle at every faucet and open the cabinet doors
- Change your furnace filter every 90 days
- Clean the gutters every 90 days
- Replace the batteries to your thermostat regularly
- Please call the maintenance line if you have any questions